At Luna Musical Instruments, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us in-store.
1. Information We Collect
We may collect the following types of information:
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Personal Information: When you create an account, make a purchase, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and mailing address.
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Payment Information: If you make a purchase, we collect payment details such as credit card information. This data is processed securely and is not stored on our servers.
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Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and pages visited on our website for analytical purposes.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your account, orders, and inquiries.
- To send promotional materials and updates, if you have opted in to receive them.
- To improve our website and services through data analysis and feedback.
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
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Service Providers: Third-party companies that assist us in operating our business (e.g., payment processors, shipping companies) may have access to your information but are obligated to keep it confidential.
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Legal Authorities: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
